One of the biggest changes brought by the COVID-19 outbreak to the insurance industry is that of being a catalyst for customer-centricity and satisfaction in …
Customer satisfaction and value for money remain deal breakers for life insurers
June 2020
Rebuilding resilient reputations as we phase out of lockdown: Four lessons from research across the globe
“What the world needs now is solidarity. With solidarity we can beat the virus and build a better world,” ~ United Nations. Reputation …
Managing your estate planning under lockdown
– In 2019, the Master of the High Court confirmed that as many as 75% of estates reported, are for South Africans who died without …
If working from home is your new normal be sure it works for you
With the lockdown regulations eased some people are heading back to work, but those who can work from home may be in no hurry to …
3 Tips for landing new business in a post-COVID economy
There are very few people that have been able to remain financially unaffected by the global economic shutdown brought on by the various governmental lockdown …